These key qualities reflect an environment that is creative, ethical, transparent, inclusive, positive, generous in spirit, kind and collaborative with commercial integrity. Tutu Du Monde’s team culture reflects the founder’s own creative and personal values and vision and supports key behaviours important to our success. Physically capable of moving medium size boxes within the stock room.Demonstrates initiative in problem solving and efficiencies in resolving issues.Excellent written and verbal communication skills.Excellent organisational, accuracy and time management skills.Experience in fulfilment and logistics.Experience in a customer service or sales support role.Actively participates as a member of the broader Tutu Du Monde team, to assist with accomplishment of team and business goals.Management of customer care communication ensuring all enquiries are swiftly resolved.Work closely with marketing and sales teams to ensure timely stock uploads and deliveries.Manages wholesale dispatch with the support of the sales manager.Tight control of all inventory management from receipt of bulk deliveries and replenishment orders through to returns.Managing daily stock room operations across product returns, exchanges, incoming and outgoing.Manages a small team for pick and packing.Pick, packing and ensuing all paperwork is recorded accurately. Assist in daily fulfilment of online orders when busy.The coordinator will also be responsible for administration, invoicing, picking, packing, and dispatching customer orders in a timely manner. The role is responsible for the day-to-day management of customer service, account queries, fulfilment, inventory management, shipping, and logistics. The fulfilment and stockroom coordinator role is responsible for delivering a high level of service and support for Tutu Du Monde. We are seeking a coordinator who has experience working with a premium fashion brand to manage our stockroom and wholesale distribution. The fulfilment and stockroom coordinator position is a newly created role due to the brands continuous growth. The brand operates from beautiful offices in the heart of Sydney, with an organised workflow and an upbeat environment. The ideal candidate will have a strong background in customer care and fulfilment with the attitude to grow within the team and thrive in a positive culture. Harnessing the design principles and fabrication techniques of women’s RTW and couture, Tutu Du Monde has taken the world by storm since its inception in 2009 and is now favoured by celebrity children and their parents worldwide.Ī rare opportunity exists to become an integral part of the dynamic team at this fashion powerhouse and the opportunity to be a part of an ever-growing team and global business. A global leader in the childrenswear category, Tutu du Monde is founded and operated in Sydney, and stocked in over 150 doors internationally including Harrods, Selfridges, Neiman Marcus, Bergdorf Goodman, Nordstrom, David Jones and Farfetch.
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